SERVICE

4.0

NEW CAR SALES

4.5

345 ratings and 116 comments received in the last 90 days.

14 September 2021

It was arranged to collect and ran smoothly

14 September 2021

The customer service at Liverpool BMW was excellent. In particular Ian Thompson who dealt with us from our initial visit right through to delivery of vehicles was absolutely fantastic. First class service !

13 September 2021

Ian was very informative and was able to answer all questions and provided all the information i needed.

12 September 2021

From the initial welcome and cup of coffee I was made to feel comfortable and at ease. Everything was explained carefully to me from the finance papers right through to the features of the car. I was made to feel like the most important person there

11 September 2021

Knowledgeable staff who explained everything we needed to know and kept us informed.

29 August 2021

As always amazing customer service

19 August 2021

The car handover was very thorough and John answered all the questions I had about my new car. All the staff are lovely and make you feel very welcome.

17 August 2021

The team at BMW were fantastic. Extremely helpful and informative. Keeping me updated throughout the process . They were always available to ask any questions I Gad.

12 August 2021

Informative and helpful.

10 August 2021

Helpful excellent service from John Ferguson

16 September 2021

everything as explained before hand

13 September 2021

Seen and attended to promptly

12 September 2021

From arrival at the service reception until I left with my car having received the relevant service and then having a valet, I was kept fully "in the loop" by Eric Pursglove regarding the status of my car. Excellent communication throughout.

12 September 2021

Good customer service.

12 September 2021

Staff took the time to explain to me what was required for my first appointment

11 September 2021

From the first call when making the service booking, right through to collecting my vehicle at the end, all of the staff I came into contact with were professional, friendly and very knowledgeable and were a pleasure to deal with.

10 September 2021

On time.

10 September 2021

Straightforward, no nonsense, good service.

07 September 2021

Seamless attention from start to finish.

06 September 2021

I was greeted by Eric in service and he asked when I wanted the car back I said asap, he told me he could get it back to me at 11:30 possibly and he did. Spot on. Great customer service.

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