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Helpful and friendly staff
Customers always treated well and services completed efficiently.
Very professional, got booked in and sorted the probable straight away
Jamie in total control of all aspects of my visit. Service completed on the dot.
Very helpful, friendly
excellent job even though there were a number of covid restrictions
A good service considering the conditions with the virus problems.
Polite and helpful, in particular, the agent who served me was outstanding.
Quick and efficient service
Very polite and helpful staff. Even in difficult circumstances. Also very impressed with hygiene. May need to review queuing system. Eric Purslowe was staff memeber who helped and he was very helpful
I went in expecting to have to pay a hefty £430 for an MOT and a service to be told that the car only needed the MOT after being quoted over the phone that it needed both. My car was purchased from BMW Liverpool as well so I'm really happy with the
Pleased with service
The Service gentleman explained exactly what had been wrong with the car engine The car was ready to be picked up a day later.
The service I experienced was very satisfactory
already explained to BMW customer service UK why my experience with Williams Liverpool was unprofessional. was told I would be contacted by Mike Doyle service manager within 2 working days. still waiting....
My service engineer did a great job thanks Alan Corish
Once I finally got a call back for an appointment the service was quick and efficient. Paula at Liverpool service centre was great!
Brake service done efficiently and being able to wait was helpful as I'm on my own.
Could not fault my Experience
Easy, efficient, clear communication, followed instructions
The service I received from Brian Smith at BMW Williams Liverpool was the best I have received during any car purchase. Every member of staff was fantastic given the guidelines they were having to work within.
It was a difficult day for us both, as the covert19 was with us but Sam made the experience perfect and a phone call from John who sold me the car, just completed the experience.
Really happy with the service provided
This is my second BMW and I found the salesman Scott was excellent and ensured good comms and a really nice touch to receive a video of my car once it had arrived. Good communication and excellent service all round!