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I went in expecting to have to pay a hefty £430 for an MOT and a service to be told that the car only needed the MOT after being quoted over the phone that it needed both. My car was purchased from BMW Liverpool as well so I'm really happy with the
The Service gentleman explained exactly what had been wrong with the car engine The car was ready to be picked up a day later.
The service I experienced was very satisfactory
already explained to BMW customer service UK why my experience with Williams Liverpool was unprofessional. was told I would be contacted by Mike Doyle service manager within 2 working days. still waiting....
Easy, efficient, clear communication, followed instructions
Could not fault my Experience
Brake service done efficiently and being able to wait was helpful as I'm on my own.
Once I finally got a call back for an appointment the service was quick and efficient. Paula at Liverpool service centre was great!
My service engineer did a great job thanks Alan Corish
It was a difficult day for us both, as the covert19 was with us but Sam made the experience perfect and a phone call from John who sold me the car, just completed the experience.
Really happy with the service provided
This is my second BMW and I found the salesman Scott was excellent and ensured good comms and a really nice touch to receive a video of my car once it had arrived. Good communication and excellent service all round!