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ABOUT WILLIAMS LIVERPOOL.

Find out more about what we do and our team.

Explore the dealership

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service and MOT completed on time

Service

Went above and beyond to accommodate me under the circumstances.

Service

Kept informed all the way

Service

All problems were addressed and solved

Service

Easy to make an appointment. Pre-appointment phonecall to confirm attendance. Dealt with quickly and courteously on arrival at the Service Dept. Service requirements were discussed and clarified. Work was done as requested & on time.

Service

Fantastic service. The lady who dealt with the process was incredibly helpful and made the whole process really easy.

Service

I took my problem to Eric. My drivers seat stitching had started to come apart. He was very helpful & organised a new seat cover & my seat looks brand new.

Service

no issues

Service

It's just a nice environment to be in while you wait. Free coffee and biscuits. I missed the £5 taxi contribution as I have used this in the past but never mind.

Service

The problem was resolved

Service

We have always been greeted by friendly and helpful staff. They send a film of what they are doing with your car so that you know.

Service

Very efficient and professional staff

Service

when i took the car in for its last service they did the mot without asking me i had not brought any money with me to pay for it as i didn't now it was being done so i had to walk home having paid 36000 pounds with bmw finance and had all the credit

Service

Staff are fantastic.

Service

Excellent

Service

Very efficient service. All work completed in a timely manner. Car Nice and clean.

Service

Excellent service from making first contact to final delivery of car after replacing a part

Service

Tom Burgess at BMW Liverpool was first class.

Sales

Fabulous car but an amazing experience picking it up. The way car was presented and goodies to make it extra special, made it even more of an experience.

Sales

Friendly and efficient service

Sales

Fantastic! John went through everything and shows different styles of cars, what ones would be more practical and suitable for us, What would suit our needs best,